System Training & Support

System Training & Support



SPIRIT offers a comprehensive and varied learning structure for its clients. In addition to on-site classroom training for your agency and selected service providers, we also provide:

  • Online screencast tutorials
  • Webinars
  • Tailored training delivered via web conferencing
  • User manuals

When needed, SPIRIT can place a local representative in your agency to provide immediate, hands-on assistance with deployment and training. SPIRIT will also, upon request, train a member of your staff to be the local ‘Super-User’ to work directly with SPIRIT on maintaining training requests and to train on the latest updates to the system.

Technical Support

SPIRIT is committed to provide the level of support you need to maximize benefits to your agency and community. This includes:

  • Comprehensive client support, which includes a review of current practices, inserting touch points into existing systems, issue tracking, case ticketing and documentation for the SPIRIT application.
  • Ongoing technical support via email, telephone or web-conferencing.

A project manager assigned to your agency is only one call away if you have questions or require assistance, whether on-line or on-site.

A Solution For

family services


Through spirit anyone in the role of servicing at risk Families, individuals, youth etc. can connect them with the help they need in real time through advanced technology.

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law enforcement


Police officers, truancy officers, gang officials, detectives and community watch patrols can connect high risk individuals with the help they need before an offense or a repeat offense occurs based on risk factors & interests.

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school districts


Real time tracking of every youth in the system with record access at various state & local agencies help with threat assessment & guidance.

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Judicial Agencies


Courtrooms, Intake Officers, Parole Officers and more can make intelligence-based referrals from the bench or prior to appearance.

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service provider


Receive more referrals, more clients, more funding and provides real-time tracking of racking of individuals enrolled in your services through the Spirit Program.

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